Musicboard Users Fear App Shutdown Amid Outages and Silence

Musicboard users have grown anxious in recent months as the music discovery app battles outages, a missing Android version, and no word from its makers. The company behind the app, which helps people find new music through recommendations, told reporters this week that it is not shutting down. But many loyal users remain in the dark about what comes next.

Background

Musicboard launched a few years back as a simple way for music fans to discover tracks and artists they might like. It built a small but dedicated following, with around 462,000 downloads across platforms. People praised it for its clean interface and smart suggestions that felt personal, not like the big streaming services.

Over the last several months, things started to go wrong. Users first noticed the website going offline at times. Then the app itself began having outages, where it would not load or connect to servers. The biggest blow came when the Android version vanished from the Google Play Store. iOS users could still access it, but Android fans were left without a way to download or update.

This all happened without any notice from the company. No emails, no posts on social media, nothing. Users turned to places like Reddit to share stories and look for answers. Threads filled up with people asking if the app was dead and suggesting other apps to try in the meantime.

The silence hit hard because Musicboard had a tight-knit community. People used it daily to build playlists and share finds with friends. Some had spent years curating their libraries there. Losing access felt personal, and the lack of communication made it worse.

Key Details

The troubles picked up pace late last year. Reports of server issues surfaced in online forums around October. By December, the Play Store page for Android was gone. Users who tried to reinstall after updates could not find it. The website flickered on and off, sometimes staying down for days.

User Response

Frustrated fans did not just wait around. A group formed an effort called Help Save Musicboard. They set up pages and posts to raise awareness. The main person behind it goes by Lavarini online. Volunteers help run discussions and collect stories from other users.

Lavarini explained the goal in an email:

The Help Save Musicboard initiative aims to support awareness and discussion around the long-term sustainability of the indie app Musicboard and its community.

The group wants the company to let users export their data, like playlists and favorites, in case things get worse. They also push for clear updates on the app's status.

Reporters reached out to Musicboard for comment. The team replied from its official email with a brief statement:

App is not shut down. The servers had temporary downtime, which has now been quickly fixed. And we’re working together with the Google Play team to get the app back up there. The app wouldn’t shut down without a respectful timeline for the users and official communication. App is staying live.

The response came signed simply as Musicboard. Follow-up questions about timelines or past issues went without reply.

The app's founders are Johannes Vermandois and Erik Heimer. They have worked on other tech projects. One was Frank AI, an AI tool that almost got bought by Freedom Holdings, Inc., but the deal fell through in September 2024. Another app from a related company is Helm, which acts as an AI therapist. Details on those projects are thin, and neither seems directly tied to Musicboard's current problems.

Users report the servers are more stable now, but trust is low. The Android app remains off the Play Store. Some say they have reached out to support emails with no response. Others worry their data might be at risk if the company faces money troubles.

What This Means

For Musicboard's users, the uncertainty hangs heavy. Many have sunk time into building collections of music recommendations. Without a way to export that, they risk losing it all. The app's small size made it special—no ads, no pushy subscriptions—just pure discovery. If it fades away, fans lose a niche tool in a market ruled by giants like Spotify and Apple Music.

The company's statement points to fixes in place. Servers are back, they say, and talks with Google are underway. But without specifics, like when the Android app returns or why outages happened, doubts linger. Indie apps like this often struggle with costs for servers and development. Musicboard never charged users, so funding questions arise.

The Help Save effort shows community strength. Users are not giving up. They plan to keep pressure on through forums and outreach. If the company follows through on its words, the app could rebound. Loyal fans might stick around, drawn by the personal touch.

Broader lessons emerge for app makers. When problems hit, silence fuels fear. Clear talk, even bad news, builds trust. Musicboard's case reminds developers to plan for data exports and updates during tough times. Users today expect that, especially after seeing other apps vanish overnight.

Founders Vermandois and Heimer have history in AI and apps. Past deals falling apart might signal challenges. Still, no public word ties those to Musicboard directly. The app stays live on iOS for now, giving some hope.

Users like Lavarini say they will keep going. Their push could force more openness. For now, Musicboard hangs in limbo—fixed on paper, questioned in practice. Fans wait, playlists paused, for real signs of life.